DTN-UK Statement: Roles of Industry and Clinical Teams in Onboarding People with Type 1 Diabetes to Hybrid Closed Loop Systems

Following discussions with industry partners, we have been made aware of occasions where industry educators have been placed in unsafe situations. These include being asked to educate individuals who are high risk, without appropriate clinical support, without access to pump settings, and without a clearly documented clinical plan or follow-up pathway. This lack of structure creates risk for people with diabetes, both NHS and industry educators, and services.

Safe and effective initiation of hybrid closed loop (HCL) systems within the NHS relies on clear role boundaries, strong clinical governance, and close collaboration between clinical teams and industry. While industry plays an important supporting role, all clinical responsibility must remain with NHS clinical teams.